Fans of FireHydrant
FireHydrant works at any scale, for organizations of all types. From single SRE teams, to entire enterprises, we’ve seen it all.
Incidents impact everyone, not just SREs. FireHydrant gives teams the tools to maintain service catalogs, respond to incidents, communicate through status pages, and learn with retrospectives.
TOOLS FOR EVERY TEAM
Manage incidents of any type with any severity with consistency. Declare and mitigate incidents all from inside Slack.
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Find service owners, improve operational maturity, and document all of your deploys in your service catalog.
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Extract meaningful insights about your reliability over any facet of your incident or the people who respond to them.
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Create Slack channels, Jira tickets, Zoom bridges instantly after declaring an incident. Make your processes consistent and automatic.
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Seamless integrations with your favorite software
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INTEGRATED PLATFORM
Confidently manage any incident with tools for incident commanders, service owners, and key stakeholders like customer support.
Go from manual to automatic incident processes in a few minutes using our customizable runbooks. Differentiate your processes for severities and service tiers using runbook conditions and rules.
Know who owns, deploys, and manages every service. Stay in sync with Backstage, Terraform, and Kubernetes. Track every deploy and other changes that may impact an incident.
Post critical updates to a status page only your company can see, update customers using a public status domain. Leverage Slack for notifying channels when new incidents are opened.
Confidently manage any incident with tools for incident commanders, service owners, and key stakeholders like customer support.
Go from manual to automatic incident processes in a few minutes using our customizable runbooks. Differentiate your processes for severities and service tiers using runbook conditions and rules.
Know who owns, deploys, and manages every service. Stay in sync with Backstage, Terraform, and Kubernetes. Track every deploy and other changes that may impact an incident.
Post critical updates to a status page only your company can see, update customers using a public status domain. Leverage Slack for notifying channels when new incidents are opened.
TRUSTED AND SECURE
SOC 2 type II compliant. Configurable authentication, user access management, and always-on data encryption.
FireHydrant
SOC 2 type II compliant
FireHydrant works at any scale, for organizations of all types. From single SRE teams, to entire enterprises, we’ve seen it all.
Adam Whitlock
Engineering Manager
FireHydrant solved problems we had with incident processes. Creating incidents, communication to on-call teams, collecting notes, and incident metrics are all easier than before.
Mike Hamrah
VP Engineering
FireHydrant improves our engineering culture by helping us respond and learn from incidents, solidifying our platform for our customers. It's constantly improving, helping us manage more complex systems as we grow and scale.
Vitor Pellegrino
Director of Engineering
The experience that our fans and customers have with our platform is essential to us at SeatGeek. Therefore, when things go wrong, we must act efficiently and in a coordinated manner. We found FireHydrant, which quickly became an integral part of our incident response process - it helped us achieve just that.
FireHydrant was built to be an API-first application from the first line of code. Manage your account, declare incidents, and read all of your data programmatically.
We write our thoughts on the industry, reliability, and best-practices regularly.
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